Gold Coast Head Office Call Centre

Our private home care devices are designed to provide comprehensive support for individuals in the comfort of their homes. We offer a range of solutions, including remote health monitoring devices, medication management systems, and personalized emergency response systems, tailored to enhance the well-being and safety of residents.

The remote health monitoring system allows for continuous tracking of vital health metrics, enabling caregivers and healthcare providers to remotely monitor the well-being of individuals receiving private home care. This real-time data helps in early detection of health issues and ensures timely intervention, promoting proactive and personalized care.

Yes, our medication management systems are highly customizable to accommodate specific medication schedules. Caregivers can set personalized reminders for medication intake, and the system can adapt to varying dosages and timings. This customization ensures that individuals in private home care receive their medications on time, enhancing medication adherence and overall health outcomes.

Our personalized emergency response systems for private homes come equipped with features such as panic buttons, fall detection, and two-way communication. These systems provide a quick and reliable means for individuals to call for help in case of emergencies, ensuring a rapid response and peace of mind for both residents and their caregivers.

We prioritize the security and privacy of the data collected by our private home care devices. Our systems adhere to industry-leading security standards, employing encryption and secure transmission protocols to safeguard sensitive health information. We are committed to ensuring the confidentiality and integrity of the data generated by our devices.

Yes, comprehensive training is provided for individuals and caregivers on the proper use of our private home care devices. Our training sessions cover device setup, operation, and emergency protocols. We aim to empower both residents and caregivers with the knowledge and skills needed to make the most of our devices and ensure a seamless private home care experience.

Yes, our private home care devices are designed with compatibility in mind. They can seamlessly integrate with other healthcare technologies and electronic health record systems, fostering a collaborative approach to private home care. This interoperability ensures that relevant health data is shared efficiently among healthcare providers for more coordinated and informed care.

We provide continuous support for users of our private home care devices. Our 24/7 support line connects directly to our Gold Coast call centre, offering assistance for troubleshooting, technical inquiries, and general support. Whether it's ensuring the proper functioning of devices or addressing user queries, our support team is dedicated to delivering reliable assistance to enhance the private home care experience.